Cummins Inc. Parts Technician in Elko, Nevada

Parts Technician

Description

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success, where you’ll deliver solutions that build your knowledge base and fuel your career.

The Parts Counter / Warehouse Technician has safety, customer satisfaction, and business responsibilities within branch operations. The person in this role is responsible for assisting customers with parts sales at the front parts counter and pulling, staging and delivering parts for jobs on a daily basis.

Key responsibilities for this Elko, NV -based Parts Technician :

SAFETY

  • Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in Company accident prevention and safety improvement activities.

  • Maintain adequate personal tooling to perform assigned tasks.

  • Must have the physical ability to wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, Protective Footwear as required.

CUSTOMER SATISFACTION

  • Immediately greet and respond to all customer requests courteously and professionally on the phone and in person, in a timely and responsive manner.

  • Maintain a clean, professional personal appearance at all times, meeting all Company standards for professional appearance.

BUSINESS

  • Ensure all parts and filters are ordered, charged to work orders and pre-staged for service business.

  • Research items using Cummins software ALPs, QSOL, IMS, BMS and other programs

  • Work in shipping and receiving as needed

  • Billings, crediting, quoting and assisting customers.

  • Interfacing with customers to fill orders and identify the correct parts/products as needed.

  • Learn inventory control and purchasing within Parts Department environment.

  • Demonstrate a positive attitude and a high level of personal credibility and integrity with dealers, customers, management, and co-workers.

  • Pull, stage and deliver parts for jobs, daily

  • Perform assigned work required to handle, truck and store merchandise and supplies in the warehouse

  • Load and unload trucks, count and mark materials as directed

  • Use forklifts, and other handling equipment to transport loads and materials

  • Receive, check in and stock weekly orders and daily incoming freight

  • Stock parts in organized manner with labels showing and part numbers visible

  • Processing pick ticket for delivery of parts to shop and external customers

  • Help maintain a clean warehouse

  • Assist in annual inventory, and weekly or daily cycle counts

OTHER:

  • Maintain company and product confidentiality.

  • Attend and participate in all meetings, trainings, and activities as required.

  • Stay apprised of new techniques relevant to the work being performed; achieve and maintain technical competency.

  • Adhere to all Company policies and departmental procedures and rules.

  • All other duties as required.

Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then Cummins is where you need to be.

Qualifications

Experience, Education, Licenses, and Certifications :

  • High School Diploma or GED is preferred.

  • Minimum 3 years previous parts experience.

  • Minimum 3 years previous customer service/contact experience

  • Proficient computer and typing skills

  • Ability to pull parts promptly and accurately

  • Must be able to communicate effectively verbally and in writing.

  • Some overtime work required

  • Trained in use of applicable Forklift

  • Candidate must meet all eligibility requirements to drive a Company vehicle, including but not limited to:

  • Must have a current, valid driver's license issued by the state in which they reside.

  • Must have current motor vehicle liability insurance.

  • No convictions for any driving under the influence of alcohol or drugs charges (DUI) within prior 5 years.

  • No greater than three (3) moving violations within prior 12 month period.

  • No greater than 2 avoidable accidents on MVR within prior 3 years.

  • Ability to obtain DOT certification preferred

  • Candidate must be able to pass pre-employment drug testing and meet all physical requirements for the position.

PHYSICAL REQUIREMENTS:

  • Must be able to lift 50 pounds frequently; pushing and pulling a maximum force of 50#.

  • Must be able to stand on feet for long periods of time

  • Must have the physical ability to wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, Protective Footwear as required.

Compensation and Benefits

A competitive base salary commensurate with experience and a full complement of personal and professional benefits provided.

Cummins and E-verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify.

Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. To learn more about E-Verify, including your rights and responsibilities, please visitwww.dhs.gov/E-Verify.

Job SUPPLY CHAIN PLANNING

Primary Location United States-Nevada-Elko-US, NV, Elko, Cummins Rocky Mountain 2735 Ruby

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting Nov 9, 2018, 7:30:34 PM

Unposting Date Ongoing

Req ID: 1800075S