Job Information
MGM Resorts International Cocktail Server - Pool Bar (ARIA) in Las Vegas, Nevada
Location:
Las Vegas, Nevada
Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race .
PRIMARY PURPOSE:
As a Cocktail Server, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Take order, and serve food and drinks efficiently and accurately in work area as applicable
Place order, and garnish and serve cocktails to guests
Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
Highly motivated and energetic personality
Able to take initiative and exhibit flexibility
Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
Able to lead and mentor a team
MINIMUM REQUIREMENTS:
- Work varied shifts, to include weekends and holidays
PREFERRED:
High school diploma or equivalent
Six (6) months experience as a cocktail and/or food server in a similar environment
Experience working in a similar resort setting
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com