Robert Half International Desktop Support Analyst in Las Vegas, Nevada

Description

Candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format will be interested in the Desktop Support Technician opening at Robert Half Technology. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. Located in the Las Vegas, Nevada, area, this Desktop Support Analyst role is long term temporary in nature.

Key responsibilities

  • Communicate regularly and effectively with ticket submitters

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Offer computer desktop support in accordance with established policies and procedures

  • Fix computer problems, and recommend appropriate action/solutions

  • hardware repairs with the appropriate vendors

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

Requirements

  • 2+ years of desktop support or other related experience

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • PC desktop/workstations experience desired

  • Deep understanding of MS Windows 7 in an Active Directory environment

  • Active Directory experience preferred

  • Knowledge of MS Windows 10

  • Experience with pushing out or imaging PC utilizing SCCM

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.490.4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $17 - 19.50/hr

Location: Las Vegas, NV

Date Posted: January 2, 2019

Employment Type: Contract

Job Reference: 04810-0010663643

Staffing Area: Technology & IT