HCA, Hospital Corporation of America Intake Director - Behavioral Health in Las Vegas, Nevada
POSITION TITLE: Behavioral Health Intake Director
POSITION SUMMARY: The Director, in conjunction with the director of BH Operations, provides direct oversight and management of the daily operations of the patient access functions, clinical education, quality management, performance improvement, and all activities related to the assessment and disposition of behavioral health patients referred or presenting to the facility.
CORE JOB FUNCTIONS:** * Oversees the routine operation of the clinical team responsible for behavioral health related calls, inquiries, referrals and assessments to assure the efficient and expedient delivery of services based on patient need. * Assures documentation is completed accurately, completely and timely. * Assures quality and process improvement based on the documentation and reports out all key information regarding the department’s performance. * Accurately tracks referral information and reports out effectively. * Provides performance and volume reports routinely to facilities served, leadership, and medical staff and participates with facilities in performance improvement activities. * Acts as the liaison for behavioral health services to all stakeholders taking a lead role in process and performance improvement and the delivery of high quality services. * Initiates and facilitates outreach activities designed to increase scope and reach in alignment with the division outreach activities. * Works collaboratively with all other departments including the Physician & Provider Relations (PPR) team to respond to feedback, improve customer service, support the development of new programs and services, and to perform outreach activities as needed.
EDUCATION:**· Master’s Degree in Counseling, Social Work, Nursing or related field in and holds professional licensure as an independent mental health professional or a master degree in nursing.
EXPERIENCE:· 3 years’ experience in a behavioral healthcare setting performing clinical assessments or in a clinical treatment setting. · 1 years in a supervisory role evaluating staff performance and implementing program initiatives. · Prefer experience in emergency department behavioral healthcare and managing clinical staff.
CERTIFICATE/LICENSE:** * Licensed to perform clinical assessments to determine level of care needs and to diagnose according to the current version of the Diagnostic and Statistical Manual is required. * Must hold and maintain current licensure as a mental health professional, such as Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Marriage and Family Therapist (LMFT) or RN license (RN requires at least 3 years in an applicable mental health environment)
Job: *Directors & Managers
Title: Intake Director - Behavioral Health
Location: Nevada-Las Vegas-Southern Hills Hospital and Medical Center
Requisition ID: 08967-5025