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Wells Fargo Loan Servicing Specialist 2 in Las Vegas, Nevada

Job ID: 5548229

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Our Retail Services team partners with retail merchants to issue private label credit cards to consumers for use at their store. It's one of the largest entry points for new households into Wells Fargo.

The Loan Servicing Specialist 2 is responsible for performing a variety of private label credit card origination tasks.

Functions include:

• Validating credit card applicants

• Verifying application inputs

• Correcting data entry errors or omissions Authenticating applicant identity

• Clearing various bank policy and business rules

• May use various methods to gather and evaluate information up to and including working directly with merchants and/or applicants directly over the telephone

• May also assign credit limits which fall within the dollar limit of the bank's scorecards as well as refer applications to a higher authority where an exception may be warranted

• All functions must be completed in a fast paced environment with excellent attention to detail, quality and adherence to bank compliance, policy and procedural standards

• Ability to explain rationale behind credit decisions, and/or to sell/promote line products

HOURS OF OPERATION:

Monday – Saturday, 6 am – 9:30 pm PST; Sunday, 8 am – 9 pm PST

• Work scheduled to be determined. Will typically work Sat or Sun

• Requires open availability during hours of operation

• Schedule and hours subject to change based on business need

• 3 weeks of full time training within hours of operation

Required Qualifications:

  • 6+ months of administrative experience, customers/people interaction experience, or a combination of both demonstrated through work or military experience

Desired Qualifications:

  • Basic Microsoft Office skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Strong analytical skills with high attention to detail and accuracy

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to interact with all levels of an organization

  • 1+ year of customer service experience

  • Credit card industry experience

  • Loan servicing experience

  • Ability to provide strong customer service and develop customer relationships

  • Ability to work nights, weekends, and/or holidays as needed or scheduled

  • Ability to work additional hours as needed

Job Expectations:

  • Ability to work nights, weekends, and/or holidays as needed or scheduled

  • Ability to work additional hours as needed

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5548229&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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