MGM Resorts International Seasonal Cocktail Server - Drenched (Excalibur) in Las Vegas, Nevada
Las Vegas, Nevada
It is the primary responsibility of the Cocktail Server to expedite guests drink order and to provide beverage and bussing service. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Greet guests and take their beverage orders.
Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available on the casino floor.
Maintain complete knowledge of designated glassware and garnishes for each drink.
Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
Communicate orders into system through Bartender ensuring transmission is verified.
Perform all other job related duties as requested.
At least 6 months of experience as a Cocktail and/or Food Server in a similar environment.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Able to effectively communicate in English, in both written and oral forms.
High school diploma or equivalent.
Previous experience working in a similar resort setting.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. We’re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.
While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email firstname.lastname@example.org .