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Sixt Rent A Car, LLC Supervisor in Las Vegas, Nevada

Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates.

Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

As a Supervisor, you will be responsible for developing your team members while ensuring that we are providing a first-class customer service experience. As an essential part of the team, you will assist with increasing profitability as you train and develop with your staff.

  • Leading the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levels

  • Training and on-going development of new hires, assuring necessary tools and information is in place to incubate success

  • Exerting strong team building skills through goal-setting, motivation and follow up to reach those goals

  • Improving the team and facilitating the communication among the members

  • Exceeding and meeting departmental objectives, including conversion targets and lead generation

  • Creating a sense of ownership within the employees and resolving employee issues, if any

  • Communicating the company’s purpose, core values, vision to employees

  • Ensuring that the employees follow their schedules properly as designed

  • Striving for new ways continually, to increase the opportunities of sales

  • Facilitating cross functional communication within employees for improved working conditions

  • Active participation in the monthly and weekly meetings

  • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets

  • Perform other job-related duties as assigned.

  • Must have a minimum of 1-2 years of work experience in sales and customer service

  • Strong knowledge of customer care techniques and processes

  • Must be at least 21 and have a valid driver's license with a clean driving record

  • Ability to coach, motivate and interact with others

  • Ability to prioritize and meet deadlines from multi-staff members within the department

  • Must have good supervisory and strong communication skills

  • Exceptional interpersonal and relationship building skills

  • Strong organizational skills with the ability to multi-task

  • Ability to manage stressful or unusual situations to maintain good customer service

  • Ability to work 40 hours per week including day and/or evening hours

  • Likely to require at least 5-10% travel, some of which may be by airplane

  • Must be willing to wear company uniforms

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Ability to communicate in other languages is a plus.

ID: 2019-2325

Full Name: First Last: Dicea Freeman

External Company Name: Sixt Rent A Car, LLC

External Company URL: sixt.com

Street: 220 E Warm Springs Rd

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