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Lumen Senior Lead Technology Strategist in Nevada

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Drive new opportunity identification (prospecting, pitching & qualification), business development, sales bookings and revenue generation through the execution of Executive Strategy Sessions, Technology Advisement Session and Solution Development Workshops. These are client facing C-level meetings that are direct business development. They prospect, identify, position and run these intimate on-site client engagements with C-levels from the clients. These deals are large complex multi-product solutions engagements and they drive conversations at the C-level to differentiate Lumen and accelerate the booking of new business. Sr Lead Strategic Opportunity Advisors are evaluated on the deals they identify and their assitance in driving closure with their sales counterparts.

The Main Responsibilities

  • Designs and facilitates Technology Strategy Sessions for client's executives

  • Identify initiatives/challenges, produce a session summary, meet with internal account team again before going back to customer to validate the information, identify priorities and provide guidance on next steps and how Lumen can support them

  • Engages in strategic discussions with company executives to help articulate, define and set technology direction and recommend solutions for the short, medium and long term to solve business problems with full scope solutions, not just products

  • Requires knowledge and understanding of client’s business, industry, competitors

  • Provide guidance to clients to facilitate the internal sales process increasing the likelihood of the solution being accepted

  • Establishes relationships at the most senior levels of a client which facilitate the introduction of Sales representatives, Sales Engineers, Architects and other experts who can help to identify and sell solutions and products which are aligned to the strategic needs of the organization

  • Designs and leads Solutions Development Workshops

  • Focus on specific areas of technology that the client is interested in and ensure that the right people are at the table - SAs, SEs and other specialists to discuss the customer’s issues

  • May have an outcome which is a solution that Lumen can design, rough order magnitude on pricing

  • Facilitates the identification and development of qualified opportunities for Sales reps by being highly knowledgeable in their clients’ industry, including the business, competitors, threats, financials and all aspects related to their clients

  • Provides coaching and guidance to Sales representatives on how to articulate the value proposition of a potential solution and how we can support them

  • Internal branding and marketing of what we do and how we can support the account teams, routinely attend regional VP and leader calls, meet the account teams in our local offices to build relationships, bi-annually present on what we do and how we go about things

  • Facilitate the introductions at (potential) clients

  • Create and lead Technology and Advisement Sessions

  • Lead with strategic questions so we're bringing some of the above into the discussion

  • More of a Discovery session with no set outcome; sometimes it's a customer looking at different companies who offer something but we actually might redirect them

  • Executive briefings: our participation can help get clarity for the customer to get outcomes

  • QBRs: our facilitation can help ensure that these meetings are more strategic, by providing focus through an agenda and making the conversation about the business, potential new business and minimizing the time spent on discussing issues rather than strategy

What We Look For in a Candidate

  • Highly organized with some project management skills to manage through tasks

  • Strong business acumen

  • Ability to build and maintain excellent relationships with the client’s IT team and more broadly across the company, particularly at the executive level

  • Would ideally have some sales-related experience and a basic understanding of technology to understand our product set (tech acumen)

  • Excellent executive presence and the ability to translate business issues into technology solutions at the executive level

  • Be thoughtful, analytical, processs-savvy, organized in thought, quick thinking, agile and flexible, able to work with ambiguity, creative, self-directed (run your own book of business)

  • Collaborative with the ability to direct and guide, when needed

  • Have a team mindset, the ability to build consensus and drive for the company win, not an individual sale

  • The ability to understand contracts and help to build the budget for/with the client

What to Expect Next

Requisition #: 236757

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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