LKQ Corporation Customer Service & Sales - Bilingual in English/Spanish Preferred- (3096 / 1806) in North Las Vegas, Nevada

Customer Service & Sales - Bilingual in English/Spanish Preferred- (3096 / 1806)

at LKQ Corporation

Date Posted:

5/15/2018

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Job Description

At LKQ, we realize that our people are our most valuable asset.

They are what set us apart from our competition. We are in a business that requires a high level of personal customer service and our customers’ perception of the entire company is created by their interaction with our sales and service employees. Our success and reputation have been built over the years by our valued employees. LKQ Team Members are the best in the business. As our company grows, we strive to continue to hire the best people.

We are currently looking for an experienced and talented individual with good computer and phone skills to provide excellent customer service and sales with our established and growing company at our location in Salt Lake City, UT. We offer top pay in the industry, with paid training, and then transitioning to commission-based pay.

Much of our customer base speaks Spanish, as such applicants who are bilingual in English/Spanish would be preferred.

Job Summary: Responsible for selling company products and services via either inbound or outbound calls and/or face-to-face counter sales at the branch location. Coordinates in-house order filling activity and Route Salesperson(s)’ delivery activity to achieve the Company’s objective of excellent customer service.

Essential Job Duties:

  1. Generates revenue by promoting sales of new and existing products.

  2. Initiates sales calls to existing customers to assess the need for replenishing inventories.

  3. Assists “walk-in' customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.

  4. Prospects and develops relationships with potential customers, or leads, to cultivate new business.

  5. Provides ongoing customer and technical service on existing accounts.

  6. Processes orders – performs order entry, reviews orders for correct handling, pricing, quantities and shipping data.

  7. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.

  8. May directly receive and process payment from walk-in customers.

  9. Advises customer on substitution or modification of part when part requested is not available.

  10. Dispatches delivery of orders, as necessary to comply with customer requests.

  11. Assists with “check-in' and “check-out' process of Route Salespeople.

  12. Observes changes in inventory so as to insure minimum stock levels.

  13. Sets up special order part numbers that are not regularly stocked in the warehouse.

  14. Coordinates with warehouse department to pull product(s) for customer.

  15. Assumes other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

Basic Qualifications (Minimum Required Experience, Education, Knowledge/Skills/Abilities, Essential Physical Demands):

EDUCATION AND/OR EXPERIENCE: One to two years of prior telephone sales, customer service relations and/or route sales required.

KNOWLEDGE/SKILLS/ABILITIES: Must be familiar with the company's products and procedures. Must be able to work in cooperation with others. Must be attentive to detail and ensure accuracy in work assignments. Must be able to communicate effectively with others and be a team-player. Must have the flexibility to work variable schedules, including weekends. Must be able to convey product information and availability to customers. Must possess the ability to deal tactfully with customers. Must be organized, motivated, and a self-starter.

MACHINES, EQUIPMENT, AND SOFTWARE: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.

PHYSICAL DEMANDS: Must have the ability to work in an environment where frequent interruptions may occur. Must be able to work under pressure comfortably. May be required to move/lift up to 75 pounds.

WORK ENVIRONMENT: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is moderately loud.

Preferred Qualifications:

High School graduate or G.E.D. equivalent preferred. College coursework desired. Prior automotive experience and knowledge of automotive parts.

Optional preference: 2 year Heavy Duty Truck experience dependent upon line of business of position.

Much of our customer base speaks Spanish, as such applicants who are bilingual in English/Spanish would be preferred.

Decision Making Examples:

Seek and develop new business

Establish how to best retain existing customer relationships

Problem-solve customer service issues

Benefit Options

  • Medical/Dental/Vision/Life Insurance

  • Disability Insurance

  • 401(k) with employer match

  • Paid Holidays

  • Paid Time Off

  • Employee Discounts

LKQ is an Equal Opportunity Employer. Employment is contingent upon successful completion of: a criminal background investigation* and pre-employment drug screening. We are a Drug-Free work environment. No contact from recruiters or agencies without a previously signed contract.

Interested in becoming a part of our established and growing company?

(No phone calls, please)

Please submit resumes for consideration to:

George Magas at [Click Here To Join]

Or

Attn: George Magas, LKQ Corporation, 3370 E Lone Mt. Rd. Las Vegas, NV 89081

•The existence of criminal conviction(s) does not constitute an automatic bar to employment

Company Overview:

LKQ Corporation (NYSE: LKQ), an S&P 500 and Fortune 500 company, is a leading global value-added distributor of vehicle repair parts and accessories. The Company is the leading North American provider of recycled automotive and aftermarket collision parts as well as specialty accessories for automobiles, trucks, recreational and performance vehicles.

LKQ Europe, with operations located in 15 countries, collectively is the largest distributor of automotive aftermarket mechanical repair parts and related products in Europe, holding leading market positions in the United Kingdom, Italy, The Netherlands, The Czech Republic and Slovakia. Globally, the Company has more than 1,100 operating locations and 40,000 employees.

LKQ has an entrepreneurial, growth orientated culture and since 2005 consolidated revenue has grown at a compound annual rate of 28%. Come join the family and be LKQ Proud!

We offer:

• Competitive Pay 401k Plan with generous employer match

• Insurance Plans for (Medical, Dental, Vision, Life and Disability)?

• Paid Holiday leave days and a Paid Time Off Program

• Tuition Reimbursement

• A top-notch leadership team with the experience needed to grow and develop your career

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Customer Service & Sales - Bilingual in English/Spanish Preferred- (3096 / 1806)

Job Snapshot

  • Employee Type:

Full-Time

  • Location:

North Las Vegas, NV

  • Job Type:

Sales, Customer Service

  • Experience:

Not Specified

  • Date Posted:

5/15/2018