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Randstad Customer Service Representative in Reno, Nevada

Customer Service Representative

job details:

  • location:Reno, NV

  • salary:$13.50 per hour

  • date posted:Friday, May 17, 2019

  • experience:Entry Level

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_761563

job description

Customer Service Representative

HIRE OFF RESUME

Start Date: 6/24

Duration: 6+ months, with the possibility of extension

Responsibilities:

This is a call center position. Our representatives assist AARP members by addressing inquiries on health care products underwritten by multiple health insurance carriers.

Representatives are expected to:

-Take inbound phone calls from AARP members and assist them with their insurance needs.

-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.

Working hours: 8:00 AM - 6:00 PM

Skills:

-Strong keyboard and multi-tasking skills.

-Good typing, data entry and spelling skills

-Excellent verbal and written communication skills.

-Enjoy talking with and assisting customers over the telephone, even when customer may be frustrated, confused, or upset.

-Ability to work in a fast paced environment that requires multi-tasking; talking to customers while simultaneously accessing the computer system.

-Ability to maintain a high level of professionalism, excellent work ethic, and personal accountability.

-Self-motivation to reach and exceed goals.

-Good organizational and time management skills.

-Exceptional ability to work independently.

-Capability to work in a very structured environment that has assigned schedules and breaks. Environment also includes regular quality monitoring and feedback from your manager.

-Bilingual Spanish Speaking is a plus

Education:

High School

Experience:

Entry Level

Qualifications:

-High School Diploma or GED

-All successful candidates will be required to complete a background check and drug screening.

If you have the qualifications required and are interested in this role, please apply to this job posting and send your updated MS Word resume to abigail.lindauer@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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