CEOC LLC Guest Service Rep in Reno, Nevada

POSITION: GUEST SERVICE REPTYPE: PART TIME - VARIED SHIFTSLOCATION: HARRAH'S RENOSALARY: $11.00/HR + COMMISSIONiPLEASE NOTE: Please apply online apply in person at Harrah's Reno; 219 N. Center St. Reno, NV 89501 at the HR Department located in the West Tower. JOB SUMMARY: Performs all services necessary for hotel registration including; greeting guests and performing assignment of rooms; checkouts and receipt of payment.JOB DUTIES:Greet guests immediately; use a clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information.Complete the registration process by accurately verifying, inputting, and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate; make appropriate selection of rooms based on guest needs; code electronic keys; non-verbally confirm the room number and rate; provide welcome folders containing room keys, certificates, and coupons as appropriate.Verify and imprint credit cards for authorization using electronic acceptance methods/LMS 1.4 Computer System; handle cash, make change, and balance an assigned house bank; accept and record vouchers, travelers checks, gift certificates, and other forms of payment; perform accurate, moderately complex arithmetic functions using a calculator; post charges to guest rooms and house accounts using the computer; secure and maintain a House Bank.Sorts guests' mail; places it in mail rack and notifies guests via telephone.MINIMUM REQUIREMENTS:Previous Front Desk and computer experience with LMS preferred.High School Diploma or EquivalentMinimum 18 years of age for insurance purposes.Able to speak, read and write the English language sufficiently to communicate with the general public.Ability to stand for long periods of time.Employer conducts a pre-employment drug screen and background check.