TESSCO Technologies Program Specialist in Reno, Nevada
Want to be part of building our wireless world? Technology like 5G and IoT – aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation – to say nothing of enhancing consumer experiences including entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.
We’re Tessco, and for nearly 40 years, we have supported those who create, construct, install, deploy, and maintain wireless technology.
Tessco is seeking a Program Specialist for our Program Management Team. As a Program Specialist, you will provide process focused support for program/key accounts at Tessco, including quote and order processing, customer issue resolution, and other account support functions. You will work closely with the assigned Program Manager(s), cross functional teams, and our customer(s) to ensure flawless execution of program(s). You will be responsible for helping to identify opportunities for us to optimize systems and processes in order to drive efficiencies in supporting these key programs.
Quote and order entry processing
Material allocations & order scheduling
OASIS (customizable e-procurement portal) execution and maintenance
Handle pre/post-sale needs and follow-up communication with customer(s)
Execute and manage customer program requirements
Prepare reports and program deliverables
Training assigned back-ups on the team for coverage and overflow support
Maintain documentation and process guidelines in support of assigned programs
Collaborate with Program Manager(s) and cross functional teams to ensure proper execution of program
Collaborate with Program Manager(s) to drive regular customer communication and project updates
Excellent verbal and written communication skills
Demonstrated superior customer service abilities
Strong desire to collaborate in the support of key accounts
Professional and pleasant demeanor
Strong attention to detail, ability to multitask effective time management and organization skills
Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook, Powerpoint)
Advanced working knowledge of Microsoft Excel is a plus
4- year college degree or equivalent combination of documented experience and skills
2 years relevant work experience
Tessco is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability, protected Veteran status or any other characteristic protected by federal, state or local law.
Job LocationsUS-MD-Timonium | US-NV-Reno
Posted Date3 weeks ago(4/1/2021 6:26 PM)
Job ID 2021-4004
of Openings 2
FLSA Status Non-Exempt