System One Services Telecom Analyst Consultant in Reno, Nevada

Telecom Analyst ConsultantReno, NV

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Compensation Range:56.00 - 61.10 Per Hour

Job ID:131550

Date Posted:08/06/2018

Telecom Analyst Consultant

Reno, NV

System One is currently seeking aTelecom Analyst Consultanton a 6 month contract position located in Reno, NV.

Telecom Analyst ConsultantResponsibilities:

  • Design voice processing applications for telephony systems such as PBX, voice mail, Automatic Call Distributor (ACD) and Interactive Voice Response (IVR).

  • Responsible for installing, configuring, $ maintaining software for Genesys Contact Center based applications.

  • Voice portal (GVP), Framework, SIP Server, IWS desktop and routing strategies/objects via Interaction Routing Designer (IRD).

  • Develop technical RFQ/RFP documents for system/service offerings.

  • Conduct training and provide project management support.

  • Track and report on OandM/Capital budget expenditures.

  • Assist with invoice processing and various types of billing, expense and timesheet reconciliations. Conduct TELCO traffic studies, administrate maintenance service agreements, capacity planning analysis. Order TELCO services, review invoices and manage vendor accounts.

  • Process daily end-user service requests for telephone and cellular services.

  • Provide technical supports

  • Driving for business use (company vehicle)

Telecom Analyst ConsultantRequirements:

  • High School Diploma or GED

  • 3 to 5 years’ experience in TDM, VoIP and SIP protocols call processing.

  • Valid driver’s license

Location: Reno, NV

Duration: 6 months

Rate: 56.00- 61.10/HR

Apply with System One